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Sullivan Steel warehouse operator in a yellow hard hat adjusting chains around a wood crate

SERVICES



Unlike traditional distributors, Sullivan Steel offers a variety of unique service options that make purchasing material an easy and personalized experience. These include in-house sawing, on-demand technical support, inventory management services, and more. See how Sullivan Steel can serve you or inquire with special requests below.

CAPABILITIES

Learn why Sullivan Steel is the premier specialty steel distributor for your project needs:

Freight truck being loaded in Sullivan Steel's warehouse

FREQUENTLY ASKED QUESTIONS

Where are Sullivan Steel's warehouses?

Sullivan Steel operates a single warehouse in Pennington, New Jersey, USA. We do not currently have any other locations.

Does Sullivan Steel Offer Stocking Programs? Sullivan Steel is actively exploring the possibility of steel stocking programs. Please contact us if you or your company may be interested.
How does Sullivan Steel ship material?

Sullivan Steel will coordinate collect shipments with UPS, LTL carriers, and flatbeds. Customers may also request freight services. Sullivan Steel will always select the most economical and speediest freight option. Shipping charges will either be built into the price of the material (prepaid) or can be added to the invoice (prepaid and add). 

What should I do if my order is lost, damaged, or incorrect? If your material from Sullivan Steel was lost, damaged, or incorrect, please contact your sales representative and have your PO number ready. If you do not have a sales representative's contact information, please call us at (609) 882-5250, Live Chat, or write us. Our sales team and quality team can assist you.
I have a question about my material. Can you help? Yes, Sullivan Steel is happy to assist with materials or application-related questions. Contact us or reach out to your sales representative and let us know how we can help with your technical matter.
What are Sullivan Steel's hours? Sullivan Steel is open Monday through Friday from 8:00 AM - 5:00 PM EST. Shipping and receiving hours can be found here.
Can I visit Sullivan Steel? Visits to Sullivan Steel should be planned in advance. Please call, email, write us, or contact your sales representative to schedule a visit.